TotalPetSupply.com Review – Total Pet Supply Review – Pet Medications Online
TotalPetSupply is an online pet store selling over-the-counter (OTC) medications for dogs and cats. In this TotalPetSupply.com review, you will find my thoughts about the Total Pet Supply store and saving tips for this pet online store.
In general, I like TotalPetSupply.com. Here are my reasons.
When I first visited their website, I was impressed by their clean and friendly website design. Of course, this is not the major reason why I like this pet store. If you are a pet owner and shopping for pet OTC medications online, what kind of stores are you looking for? When I shop online, I like stores who provide high quality products at reasonable price and have great customer services. TotalPetSupply.com is one of the stores met these two criteria. First, Total Pet Supply guarantees to bring the best value to their customers by offering a 125% price match policy. If you can find any of their products sold at cheaper price at other online retailers, they will do the price match for you and in addition give you another 25% off discount. Second, they have an easy to access call center which allows you to contact Total Pet Supply customer service representatives 24/7. If you have questions about their products or services, you can call them any time you want by dialing 1-866-501-6038 or talk to their representatives online using the live chat.
Other pros for TotalPetSupply.com:
1. They have a referral program. If you like TotalPetSupply.com, you can refer your friends to their store. To thank you for your referring, you will be rewarded for $10 store credit for one referral.
2. They provide multiple shipping options. They offer free shipping for orders of $99 or more. They have a fee-based 1 year free shipping program. The annual fee is only $15. This year shipping plan is not available for google check out customers. If you are a frequent Total Pet Supply customer, you may consider joining the program to save on shipping.
3. They accept multiple payment methods including credit cards, ebillme and google checkout.
4. They have a No Risk return policy. Even when you return the opened package, you can get 50% refund.
5. They don’t charge sale tax. You can enjoy sale tax free shopping at TotalPetSupply.com.
No matter how good a business is, there is always room for improvement. The followings are things I think they can improve in the future:
1. They have limited shipping options. Their standard shipping takes relative long time. You have to wait 8-12 days for your order to be delivered. They only ship to 3 countries including US, Australia and Newzealand. If you live in the rest part of world, totalpetsupply.com may not be for you.
2. They don’t accept Paypal as a payment method right now.
3. I don’t 100% understand their return policy. According to the website, for your returned items, they will credit it back to your Total Pet Supply account. Does it mean that you cannot get your money back as cash, if you return the products?
Saving tips for shopping at TotalPetSupply.com:
Check out TotalPetSupply.com
To save money shopping at TotalPetSupply.com, you should get the discount by applying Total Pet Supply coupon codes and earn cash back from online shipping websites.
1. Total Pet Supply Coupons:
Save 80% on Pet Medications & Free Shipping
Please note the coupon code offered by the representative during the live chat is not for multiple uses.
2. Cashback offers for Totalpetsupply.com at popular online shopping websites:
Ebates: 7%
ShopatHome: 7%
MrRebates: 5%
To read more Totalpetsupply.com reviews, you may want to visit Resellerratings and Yelp.
You can find 13 Total Pet Supply reviews on Resellerratings and people’s discussion about Totalpetsupply on Yelp.
To find Totalpetsupply.com complaints, the following web sites might be useful:
http://answers.yahoo.com/question/index?qid=20080616193508AAmVpIc
http://www.consumeraffairs.com/pets/total_pet_supply.html